Recognition for Altrincham business
Paul Daine, Managing Director
Based in Altrincham, with a second office in Harrogate, the debt collection agency, Premium Collections Northern Limited, has achieved international status, being recognised by the British Assessment Bureau, a leading certification body, as one of a handful of international leaders in its field, providing consistent levels of performance and customer satisfaction relating to debt collection and recovery across the UK and abroad.
Premium has been awarded the ISO 9001standard which requires organisations to demonstrate that they have a Quality Management System in place to ensure consistency and improvement, together with exceptional customer services levels. The firm are now able to display the coveted shield logo. Certified organisations are committed to continuous improvement and are assessed to ensure progress.
Premium Collections Northern Limited’s Managing Director, Paul Daine said: “We are particularly pleased to have achieved ISO 9001:2015 certification as it underlines our commitment to our customers and our focus on quality. Few customers get to see their suppliers’ ‘back office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”
The business was set up in 2002 and has grown year on year to become one of the leading B2B and International debt collection agencies in the UK. With over 2000 clients in the UK and around the world, Premium Collections Northern Limited still aims to provide a personal service tailored to each client’s requirements.